Online Return Policy
We want you to be completely satisfied with your purchase! If you need to return an item, please review our return policy below.
Eligibility for Returns
- Items must be unopened, unused, and in their original packaging.
- Returns must be initiated within 30 days of the delivery date.
- Proof of purchase (order number) is required.
How to Initiate a Return
- Contact Us – Fill out our Return Request Form within 30 days of receiving your order.
- Approval & Instructions – Once approved, we will provide return instructions, including the return shipping address.
- Ship the Item – Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe delivery.
Refund Process
- Once we receive and inspect the returned item, we will issue a refund to your original payment method.
- Refunds are processed within 5 to 7 business days after the return is received.
- Shipping costs are non-refundable.
Non-Returnable Items
- Opened or used products.
- Items marked as final sale or custom/personalised orders.
For any questions, feel free to contact us using our contact form.